Support for Defence Members and Families

SBCC is here to help Defence members and their families access the right support when it’s needed most. This page brings together trusted programs, guides, and services designed to strengthen wellbeing, build resilience, and make Defence life a little easier to navigate. Whether you’re looking for information, connection, or care — these resources are here for you.

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ADF Members & Families

Explore services and resources tailored for Defence families — offering guidance, connection, and practical support to navigate the unique challenges of Defence life.

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ADF Members & Children

Discover dedicated support programs designed for Defence children — helping them feel understood, build resilience, and thrive through every stage of Defence life.

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Army Families Handbook

The Army Families Handbook is a practical guide for Defence families, offering clear information, helpful contacts, and useful tips to support life in the Army. Whether you’re newly posted or well into your journey, this handbook is designed to help you feel informed, prepared, and connected.

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Defence Member & Family Helpline

The Defence Member and Family Helpline is your first point of call for information, support, and connection to services. Available 24/7, it provides confidential guidance to help Defence members and their families navigate challenges and access the right assistance when they need it most.

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Melbourne Area Office

The Melbourne Area Office provides localised support, events, and services for Defence members and their families. As your regional connection point, the office helps you access programs, resources, and community networks tailored to life in Melbourne.

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Defence Member & Family Information Guide

The Defence Member and Family Information Guide is a comprehensive resource covering services, programs, and entitlements available to Defence families. It’s designed to help you understand the support on offer and make informed choices throughout your Defence journey. Hard copies are available from Area Offices or at local events, and you can also submit a request to receive a copy in the post.

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Family Open Arms

Family Open Arms provides free and confidential counselling and support to current and ex-serving Defence families. With services tailored to partners, children, and relatives, Open Arms helps families navigate the challenges of Defence life, strengthen resilience, and access the care they need.

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Defence Families of Australia

Defence Families of Australia (DFA) is the official advocacy body for Defence families, representing their views directly to Defence and Government. DFA works to ensure families are heard, supported, and considered in decisions that affect Defence life, while also providing resources and information to strengthen community connection.

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ADF Family Health Program

The ADF Family Health Program provides free basic medical services and financial support for health care costs to eligible Defence families. Designed to ease the pressures of health expenses, the program helps families access the care they need to stay healthy and supported.

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Defence Partner Info Hub

The Defence Partner Info Hub is a central space created by Military Life, offering practical resources, lived-experience insights, and support tailored to Defence partners. It’s designed to help partners feel informed, connected, and empowered to navigate the unique challenges and opportunities of Defence life.

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